International Shipping Policy

International Shipping Policy 

We accept orders from outside the UK and are pleased to offer international shipping.  

International Shipping & Delivery 

International shipping costs are calculated at checkout based on the destination and package weight. 

Delivery times vary depending on the destination country and shipping method selected. Estimated delivery times will be provided at checkout. 

Some international orders may experience delays due to customs processing, local postal services, or unforeseen circumstances beyond our control. 

Customs, Duties & Taxes 

Orders shipped outside the UK may be subject to import duties, taxes, and customs fees, which are determined by the destination country. 

These charges are not included in the product price or shipping cost and must be paid by the customer upon delivery. 

We recommend checking with your local customs office for details on applicable fees before placing an order. 

Restricted & Prohibited Items 

Some countries have restrictions on importing certain products, including safety belt accessories or components. It is the customer’s responsibility to ensure that the items ordered comply with local regulations. 

If an order is rejected by customs or returned due to import restrictions, we may not be able to issue a full refund. Any return shipping costs or customs fees incurred will be deducted from the refund amount. 

Currency & Payment Methods 

All transactions are processed in GBP (£). If purchasing from outside the UK, your bank or payment provider may apply currency conversion fees. 

We accept major international payment methods, including credit/debit cards and PayPal. 

Liability for Lost or Delayed Shipments 

Once an international order has been dispatched, we are not responsible for delays caused by customs, local postal services, or courier issues. 

If an order is lost in transit, we will work with the courier to resolve the issue, but resolution times may vary depending on the destination country. 

Returns & Refunds for International Orders 

If a customer outside the UK is not fully satisfied with a purchase, the customer has 14 days from the date of delivery to notify WEBRE’s customer service (sales@webre.co.uk) of their intention to return the item. Once notified, the customer has a further 14 days to return the product.  

Return shipping costs for international orders are the customer’s responsibility, unless the item is faulty or incorrect, in which case we will cover the return costs. 

Refunds will be issued within 14 days of receiving the returned item and confirming it meets return conditions. 

This page is available to download or print for your records.